The Program Administrator is interested in your questions, comments, suggestions and feedback about the program. Please submit your inquiries so we may promptly address them.

Please note that any specific questions about your application status or payment status should be directed to your Approved Vendor, not the Program Administrator.

Please submit your inquiries so we may promptly address them.

Program Administrator

Email: admin@illinoisshines.com
Phone Number:  (877) 783-1820

Illinois Attorney General Consumer Protection Division Information:
Consumer Fraud Hotlines
• 1-800-386-5438 (Chicago)
• 1-800-243-0618 (Springfield)
• 1-800-243-0607 (Carbondale)
• 1-866-310-8398 (Spanish language)