Updated COVID-19-Related Marketing Guidelines – October 7, 2020

On March 20, 2020, in light of the growing COVID-19 pandemic and its expected impacts in Illinois, the Illinois Power Agency adopted the following emergency amendment to its Adjustable Block Program and Illinois Solar for All Program Marketing Guidelines: In-person marketing and solicitation: Given the public health emergency posed by the COVID-19 virus, in-person marketing or solicitation …

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Updated COVID-19 Related Marketing Guidelines – August 5, 2020

On March 20, 2020, in light of the growing COVID-19 pandemic and its expected impacts in Illinois, the Illinois Power Agency adopted the following emergency amendment to its Adjustable Block Program and Illinois Solar for All Program Marketing Guidelines: In-person marketing and solicitation: Given the public health emergency posed by the COVID-19 virus, in-person marketing or solicitation …

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Updated COVID-19-Related Marketing Guidelines – June 30, 2020

On March 20, 2020, in light of the growing COVID-19 pandemic and its expected impacts in Illinois, the Illinois Power Agency adopted the following emergency amendment to its Adjustable Block Program and Illinois Solar for All Program Marketing Guidelines: In-person marketing and solicitation: Given the public health emergency posed by the COVID-19 virus, in-person marketing or solicitation …

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Updated Covid-19-Related Marketing Guidelines – June 4, 2020

On March 20, 2020, in light of the growing COVID-19 pandemic and its expected impacts in Illinois, the Illinois Power Agency adopted the following emergency amendment to its Adjustable Block Program and Illinois Solar for All Program Marketing Guidelines: In-person marketing and solicitation: Given the public health emergency posed by the COVID-19 virus, in-person marketing or solicitation …

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COVID-19 Marketing Guidelines Update and Clarifications

The Illinois Power Agency provides the following communication as an update and clarification of its prohibition on in-person marketing and solicitation issued on March 20, 2020. At present, the IPA’s emergency revisions to its marketing guidelines prohibiting in-person marketing and solicitation remain in effect until further notice.  In responding to questions about when that prohibition …

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Consumer Complaint Database posted

The Program Administrator announces that a Database of Consumer Complaints is now available on the Adjustable Block Program and Illinois Shines websites. The database provides a summary of complaints received by the programs and the status of their resolution. This report complements the previously released Disciplinary Actions Report and will be updated when changes occur …

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IPA COVID-19 Announcement

The IPA has released this statement regarding COVID-19. All Program participants are requested to read this announcement as it, among other factors: Includes a change in Program requirements and the Marketing Guidelines Establishes new requirements around face-to-face interaction Provides updates on planned workshops Gives guidance on system inspections going forward

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Illinois Shines Program Timeline

The Program Administrator has developed a Program timeline to help participants in Illinois Shines and the general public understand Illinois Shines Program mechanics and estimated timelines for each step of the application and payment process. Illinois Shines Program Timeline – Summary of each step of the program with estimated processing times. This timeline is customized …

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