The Program portal nightly, planned system maintenance window has been extended for the month of February from 6:00 p.m. to 8:00 p.m. CPT, each night. During these maintenance windows, scheduled after typical business hours, the Portal may be unavailable to users, which the PA and Agency hope will be minimally disruptive to Program participants. While the portal may not be in maintenance mode every evening during this period, this notice is shared so that users may plan accordingly. Any users working in the portal should save their work prior to the 6:00 p.m. CPT start of the system maintenance window each day, as any unsaved information will be lost when the system is moved into maintenance mode. In the event that portal restoration is unexpectedly incomplete as of 8:00 p.m. CPT on a given evening, an update notice will be sent to Approved Vendors and Designees.
The Program Administrator and Agency are dedicated to continuous improvement of the Program and the support of stakeholders, and appreciate your continued flexibility as we continue development of the portal.