Consumer Program Updates

September Consumer Protection Working Group Held

The Consumer Protection Working Group was held Friday, September 4, 2026. The Working Group meets quarterly to discuss market trends, best practices, consumer education, updates to Program requirements and documents, and other consumer protection issues for both Illinois Shines and ILSFA. The Program invites stakeholders to submit suggested agenda topics

Illinois Shines Releases Solar Restitution Program and Escrow Process Materials

The IPA and Program Administrator have developed collateral to inform legislators and other stakeholders on the CP initiatives developed following the 2024 Long Term Plan. Brochures for the Solar Restitution Program and Escrow Process are available on the Solar Restitution Program page and new Illinois Shines Escrow Process page, respectively.

Illinois Shines Releases Guide for Real Estate Professionals Navigating a Home Sale with Illinois Shines

The Illinois Power Agency prioritizes educating consumers about the decision to go solar and has developed a variety of resources to support Program understanding and encourage awareness of available consumer protections. To complement its library of consumer-oriented materials, and in light of the growing number of homes with energized Illinois

Case Study: How Harrisburg, IL Sparked Economic Growth by Embracing Solar

The Program’s newest case study spotlights seven municipal solar projects in Harrisburg, Illinois. The city government partnered with a local Approved Vendor to develop solar on City Hall, the Fire Department, and Water Department buildings, among others, through Illinois Shines’ Small and Large Distributed Generation categories. The case study highlights

Illinois Power Agency Issues Illinois Shines Program Year 2025-26 End of Year Report

The Illinois Power Agency has issued its Illinois Shines Program Year 2025-26 End of Year Report. Illinois Shines is a state-administered incentive program that supports the development of new solar projects across the state through the purchase of Renewable Energy Credits from Distributed Generation and Community Solar projects with a focus on equity provisions

Illinois Shines Publishes 2025 Customer Satisfaction Survey Focus Groups Report

The Illinois Power Agency (IPA) prioritizes educating consumers about the decision to go solar and provides resources to help consumers understand the substantial benefits of going solar with Illinois Shines, including potential financial incentives, rigorous consumer protections, and more. In Spring 2025, Illinois Shines distributed the 2025 Customer Satisfaction Survey to residential

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