Consumer Protection Working Group

In 2022, the Agency expanded and recalibrated the Consumer Protection Working Group. The expanded IPA Consumer Protection Working Group meets on the first Friday of each month and discusses market trends, best practices, consumer education, updates to Program requirements and documents, and other consumer protection issues for both Illinois Shines and Illinois Solar for All. This is an opportunity for consumers, solar companies, community and nonprofit organizations, and other members of the public to directly provide their insight and perspectives to the Program Administrators for both Programs and IPA. Historically this working group was limited to the Agency, Program Administrators, Illinois Commerce Commission staff, Office of the Attorney General, and Citizens Utility Board, and primarily focused on observed consumer protection issues and violations of program requirements, and disciplinary responses to violations. The expanded Consumer Protection Working Group is designed to engage a diverse set of stakeholders to create a more robust discussion of consumer protection issues.

The meetings follow an agenda with a set list of topics for discussion which are published in advance of the meeting. Feedback from each session will help inform the Agency’s strategies and decisions on a variety of consumer protection issues, including changes and updates to Program requirements and the development of consumer education materials and other resources. Meetings are open to the public, and to encourage open discussion, the sessions are not recorded.

 

A brick house with solar panels on the roof.

Past & Upcoming Meetings of the Working Group

DateTimeAgenda LinkMeeting LinkMeeting Minutes
October 7, 202210:00 AM Central TimeRead the Agenda hereMinutes from 10.7.2022
November 4, 202210:00 AM Central TimeRead the Agenda hereMinutes from 11.4.2022
December 2, 202210:00 AM Central TimeRead the Agenda hereMinutes from 12.2.2022
January 6, 202310:00 AM Central TimeRead the Agenda hereMinutes from 01.06.2023
February 3, 202310:00 AM Central TimeRead the Agenda hereMinutes from 02.03.2023
March 3, 202310:00 AM Central TimeRead the Agenda hereMinutes from 03.03.2023
April 7, 202310:00 AM Central TimeRead the Agenda hereMinutes from 04.07.2023
May 5, 202310:00 AM Central TimeRead the Agenda hereMinutes from 05.05.2023
June 2, 202310:00 AM Central TimeRead the Agenda hereMinutes from 06.02.2023
July 7, 202310:00 AM Central TimeRead the Agenda hereMinutes from 07.07.2023
August 4, 202310:00 AM Central TimeRead the Agenda hereMinutes from 08.04.2023
September 1, 202310:00 AM Central TimeRead the Agenda hereMinutes from 09.01.2023
October 6, 202310:00 AM Central TimeRead the Agenda hereMinutes from 10.06.2023
November 3, 202310:00 AM Central TimeRead the Agenda hereMinutes from 11.03.2023
December 1, 202310:00 AM Central TimeRead the Agenda hereMinutes from 12.01.2023
January 5, 202410:00 AM Central TimeRead the Agenda hereMinutes from 01.05.2024
February 2, 202410:00 AM Central TimeRead the Agenda hereMinutes from 02.02.2024
March 1, 202410:00 AM Central TimeRead the Agenda hereMinutes from 03.01.2024
April 5, 202410:00 AM Central TimeRead the Agenda hereMinutes from 04.05.2024
May 3, 202410:00 AM Central TimeRead the Agenda hereMinutes from 05.03.2024
June 7, 202410:00 AM Central TimeRead the Agenda here
Agenda and Discussion Resource
Zoom Link
July 12, 202410:00 AM Central Time


Expanded Consumer Protection Working Group Sign Up

Sign up to participate and receive information about this and future meetings of the group by completing this form.