Program Help Guides and Application Tips

This page includes Program Help Guides and Application Tips and Tricks designed to help Vendors and their Designees successfully participate in  Illinois Shines. Click on a topic to view a resource, which include PDFs and videos. This page and these materials are revised as Program systems, processes, and the Program portal are updated.

These materials are designed to support all participating entities, regardless of project category that they participate in.  

For additional reference, interested entities may wish to review the Presentation Recordings and slide decks from the Mentorship Program which cover a range of topics including Program overview, REC contracting, project applications, ongoing Program requirements, Marketing best practices and consumer protection, and more. 

Disclosure Forms are an important consumer education tool that customers can use to understand key project information and to compare offers. In addition to these materials, the Disclosure Form Deep Dive tool is a helpful resource solar vendors may wish to review.

These resources support use of the Program portal  

TopicLast updated
How to Reset Your PasswordSeptember 27, 2022
Portal OverviewJuly 1, 2025
TopicLast updated
Part I Applications (DG and CS)March 31, 2025
Part II Applications (DG and CS)March 31, 2025
BatchingMarch 31, 2025

Application Tips & Tricks Blog

When to include an ‘Unavailability of Net Metering Acknowledgment Form’ or a ‘Net Metering Letter’

A Utility Net Metering Reference Table, available at the Program website, lists each utility that has participated in the Program thus far and whether the utility a) provides 1:1 net metering and b) if net metering is provided, does the utility issue a Net Metering Letter. The Utility Net Metering

Ways to ensure project application data and documentation submitted to the Generation Attribute Tracking System (GATS) Registry is correct to avoid Need Info delays

The Program Administrator has observed a trend in data inconsistency between Part II project application data and documentation submitted to the Generation Attribute Tracking System (“GATS”) Registry. Non-matching information will result in a Need Info request that delays application review and approval, and Approved Vendors are advised to ensure accurate,

Use the DG Project Application Checklist and other Program resources to avoid Need Info requests

To avoid common errors, inconsistencies, or omissions in Part I and Part II for Distributed Generation project applications, the Program provides a DG Project Application Checklist to assist stakeholders. Please see the current Program Guidebook for full application requirements. Stakeholders needing assistance or who have questions are encouraged to visit

The Standardized Address tool should be used when completing an application’s Part I Section 1’s Project Location

While using the address tool, search the full street and city before selecting the standardized format. Many street addresses can be confused for similar ones across various cities. A correct street address paired with an incorrect city and/or zip code can create Need Info delays.

Program REC Quantity Calculations are calculated using the AC system sizes and output

The PVWatts® capacity factor is calculated automatically by the Portal using PVWatts Version 8. Approved Vendors have the option to use an alternative capacity factor, which may be larger than the PVWatts capacity factor; alternative capacity factor calculations should be based on AC system sizes and output. Custom calculations outside

Transferring information from PT I to PT II applications can be impacted by Need Infos

When an AV begins a Part II application, an autofill prompt “Does this system still match the information submitted in Part 1?” will appear in each section (1–4). As a reminder, changes made by the Program Administrator during any Part I Need Info cure are not automatically carried over to

For assistance within specific project categories, contact the dedicated Sector Strategist, listed here, or the Program Administrator team at [email protected]

Small Distributed Generation

Kaitlin Hogan, at [email protected]

Large Distributed Generation

Stellan Roberts, at [email protected] 

Community Solar (TCS & CDCS)

Jess Blue, at [email protected] 

Public Schools

Brian Keller, [email protected]

Equity Eligible Contractor

Conner Rettig, at [email protected]