Program Help Guides and Application Tips
This page includes Program Help Guides and Application Tips and Tricks designed to help Vendors and their Designees successfully participate in Illinois Shines. Click on a topic to view a resource, which include PDFs and videos. This page and these materials are revised as Program systems, processes, and the Program portal are updated.
These materials are designed to support all participating entities, regardless of project category that they participate in.
For additional reference, interested entities may wish to review the Presentation Recordings and slide decks from the 2023-24 Program Year Mentorship Pilot Program which cover a range of topics including Program overview, REC contracting, project applications, ongoing Program requirements, Marketing best practices and consumer protection, and more.
| Topic | Last updated |
|---|---|
| Approved Vendor Program Requirements – Annual Checklist | October 31, 2024 |
| Prevailing Wage Requirements | June 14, 2024 |
| Prevailing Wage Walkthrough Video | May 29, 2025 |
| Distributed Generation Project Application Checklist | July 31, 2024 |
| Acceptable Formats for Part II CoC/PTO Documents | August 8, 2024 |
| Traditional Community Solar Part I Application Example | October 17, 2024 |
| How to Determine if Electricity Customer Receives Competitive or Non-Competitive Service | November 8, 2024 |
Disclosure Forms are an important consumer education tool that customers can use to understand key project information and to compare offers. In addition to these materials, the Disclosure Form Deep Dive tool is a helpful resource solar vendors may wish to review.
These resources support use of the Program portal
| Topic | Last updated |
|---|---|
| How to Reset Your Password | September 27, 2022 |
| Portal Overview | July 1, 2025 |
| Topic | Last updated |
|---|---|
| Part I Applications (DG and CS) | March 31, 2025 |
| Part II Applications (DG and CS) | March 31, 2025 |
| Batching | March 31, 2025 |
| Topic | Last Updated |
|---|---|
| Annual Report Guide | May 29, 2025 |
| REC Performance Evaluation | April 17, 2025 |
| REC Performance Calculation Evaluation Walkthrough Video | May 16, 2025 |
| Community Solar Parameters Evaluation Walkthrough Video | May 7, 2025 |
| Annual Report and REC Performance Evaluation Walkthrough | May 16, 2025 |
| Community Solar System Parameters Evaluation (Annual Subscriber Evaluation) | April 17, 2025 |
| Collateral and Performance Assurance | April 17, 2025 |
| Assignment of Product Order or Entire REC Contracts | January 27, 2026 |
| 15 Year REC Delivery Contract – Community Solar Subscriber Verification Overview & Timeline | April 17, 2025 |
| 20 Year REC Delivery Contract – Community Solar Subscriber Verification Overview & Timeline | May 28, 2025 |
Application Tips & Tricks Blog
Application Tips and Tricks – Adding comments to the application overview may prevent many types of Need Info delays
Overview comments may be used to explain changes, relationships, and discrepancies. Examples include: Keep in mind that applications must still provide all necessary data in applicable fields. Overview comments cannot be used to circumvent Program or application requirements.
Application Tips and Tricks – Ensure a consistent vendor name is used when registering as a Program Designee
To prevent confusion, AVs and Designees must use a correct and consistent vendor name when registering as a Program Designee, applying for DG Installer ICC Certification, and/or completing applications. Additionally, the installer name (Designee) included in the application must be the same name that the installer used to register when
Application Tips and Tricks – Ensure battery schematics are included and complete to avoid application processing delays
For systems containing a battery, a battery schematic diagram must be submitted with the project’s Part II application. The Program reviews every battery schematic to verify it demonstrates that the system shall be electrically connected in a manner that ensures non-solar generated electricity used to charge the battery is not
Application Tips and Tricks – Complete separate Certified Transcripts of Payroll (CTPs) for each project, even if the projects are co-located
Prevailing wage is a minimum compensation level set by the Illinois Department of Labor (IDOL), by county, for construction activities related to public works. With the enactment of the Climate and Equitable Jobs Act, projects receiving incentives through Illinois Shines are classified as “public works” and therefore subject to the
Application Tips and Tricks – Have Your Documents in Order If You Submit an Appeal
An AV or Designee may appeal a decision or action of the Program Administrator or request an exception from particular Program guidelines due to extenuating circumstances. Appeals should be submitted on company letterhead and should include a rationale, and any necessary supporting information, documents, or communications. Appeals must be submitted
Application Tips and Tricks – Consider Creating New Disclosure Forms
If an Approved Vendor is facing challenges in tracking down an original signed Disclosure Form or original Disclosure Form signature tracking pages, an option to satisfy the Disclosure Form requirements is to create a new Disclosure Form to submit for the application after the customer has re-signed.
For assistance within specific project categories, contact the dedicated Sector Strategist, listed here, or the Program Administrator team at [email protected]
Small Distributed Generation
Kaitlin Hogan, at [email protected]
Large Distributed Generation
Stellan Roberts, at [email protected]
Community Solar (TCS & CDCS)
Jess Blue, at [email protected]
Public Schools
Brian Keller, [email protected]
Equity Eligible Contractor
Conner Rettig, at [email protected]