Program Help Guides and Application Tips

For systems containing a battery, a battery schematic diagram must be submitted with the project’s Part II application. The Program reviews every battery schematic to verify it demonstrates that the system shall be electrically connected in a manner that ensures non-solar generated electricity used to charge the battery is not

Prevailing wage is a minimum compensation level set by the Illinois Department of Labor (IDOL), by county, for construction activities related to public works. With the enactment of the Climate and Equitable Jobs Act, projects receiving incentives through Illinois Shines are classified as “public works” and therefore subject to the

An AV or Designee may appeal a decision or action of the Program Administrator or request an exception from particular Program guidelines due to extenuating circumstances. Appeals should be submitted on company letterhead and should include a rationale, and any necessary supporting information, documents, or communications. Appeals must be submitted

If an Approved Vendor is facing challenges in tracking down an original signed Disclosure Form or original Disclosure Form signature tracking pages, an option to satisfy the Disclosure Form requirements is to create a new Disclosure Form to submit for the application after the customer has re-signed.

Whenever possible, data values for project details should be exact and aligned when provided in the Program Portal, documentation, and applicable registries. However, some portal fields do not allow for decimals. In these instances, AVs should round to the nearest available value.

Ensure project location addresses are accurate