Resolving the high Need Info volume and resulting delays in application approvals remains a high priority. Updates from the Need Info Working Group include:
- The training of additional staff to Need Info efforts to resolve applications missing information by updating applications with data and documentation provided by AVs.
- Analyzing data to identify the Top Reasons for Need Info application status (applications reviewed May 20 – June 7, 2023)
- Part I Top Need Info reasons
- Inverter Issue (inacceptable size/model)
- Net meter waiver missing
- Disclosure Form electronic signature tracking documentation needed
- Ground cover ratio is not clear
- Designee not registered
- Part II Top Need Info reasons
- Module different between application and photo
- Certificate of Completion issue (relationship of parties unclear; not signed by utility)
- Standing order missing
- Meter – photo missing (solar production needed); Meter make/model differ between photo and application
- Inverter model number missing; number of inverters missing
- Part I Top Need Info reasons
