Support:
The Program Administrator has continued adding to the library of Portal Help Guides available at the Program website at: illinoisshines.com/portal-help/ On October 24, 2022, new versions of guides for “Part I Applications (DG and CS)” and “Batching” were added. The Program Administrator continues to provide Office Hours to answer questions, provide support, and gather questions and feedback; individual support can also be requested through a request at [email protected] or via contacting a Sector Strategist. Upcoming office hours include the following:
The Program Administrator has continued adding to the library of Portal Help Guides available at the Program website at: illinoisshines.com/portal-help/ On October 24, 2022, new versions of guides for “Part I Applications (DG and CS)” and “Batching” were added. The Program Administrator continues to provide Office Hours to answer questions, provide support, and gather questions and feedback; individual support can also be requested through a request at [email protected] or via contacting a Sector Strategist. Upcoming office hours include the following:
- Special Support for Traditional Community Solar release on 11/1 – Wednesday, October 26 – 10:00 a.m. – 11:00 a.m. CPT – Join link: energy-solution.zoom.us/j/95588710302
- Special Support for batching release – Thursday, October 27 – 8:00 a.m. – 10:00 a.m. CPT and 12:00 p.m. to 2:00 p.m. CPT – Join link: energy-solution.zoom.us/j/95588710302
- Special Support for batching release – Friday, October 28 – 8:00 a.m. – 10:00 a.m. CPT and 12:00 p.m. to 2:00 p.m. CPT – Join link: energy-solution.zoom.us/j/95588710302
- Wednesday, November 3 – 10:00 a.m. – 11:00 a.m. CPT – Join link: energy-solution.zoom.us/j/95588710302
Issue Reports and Bug Fixes:
A bug affecting a select, small number of portal users relating to the viewing of Community Solar Disclosure Forms following CSV uploads has been identified, and is being addressed, with more information will follow.
A bug affecting a select, small number of portal users relating to the viewing of Community Solar Disclosure Forms following CSV uploads has been identified, and is being addressed, with more information will follow.
