In December 2019 the Illinois Power Agency and the Program Administrator announced that they would implement a change to the requirement for a customer email address on Adjustable Block Program Disclosure Forms. This announcement communicated that the requirement to include a customer email address on Adjustable Block Program Disclosure Forms may be waived subject to the condition that a Disclosure Form submitted to the Program without a customer email address must be accompanied by a signed standard waiver. The waiver verifying that the customer does not have an email address must be signed with wet signatures in order for the waiver to be accepted by the Program Administrator.
This standard waiver has been published to the Program website and also can be downloaded from the Additional Terms and Disclosures section of the Disclosure Form entry screen if the customer email field is left blank. If the Approved Vendor elects to include a waiver for the customer email address requirement while entering Disclosure Form information into the ABP portal, the standard waiver must be completed, wet-signed by the customer, the Approved Vendor, and the Designee (if applicable), and uploaded to the Additional Terms and Disclosures section of the Disclosure Form entry screen in the ABP portal in order to submit the Disclosure Form.