The Program Administrator publishes Tips and Tricks to help support stakeholders in avoiding project applications from resulting in a Need Info request and delaying their review and approval.
- The Program Administrator’s application processors use a software platform to track Need Info responses and automatically tie them to the correct project applications. Through this process, the best way to minimize delays is to respond to the original Need Info request email. Need Info request emails are sent each Monday and Wednesday. Waiting for the formal email request and responding to it will likely result in quicker application verification.
- Although Need Info notes are included in weekly AV project reports, preemptively emailing the Program Administrator with the information requested in the notes will slow down the process to review and verify applications that have a Need Info request.