System Maintenance:
- Portal Maintenance Plan – In support of ongoing system maintenance, feature rollout, and bug fixes, and following a successful period in December with the help of portal users, the Program portal will have an additional nightly, planned system maintenance window from 6:00 p.m. to 8:00 p.m. CPT, each night from January 6, 2023, through January 31, 2023. During these windows, the Portal may be unavailable to users. The Program Administrator and Agency are hopeful that the maintenance window, scheduled after typical business hours, will be minimally disruptive to Program participants, and while the portal may not be in maintenance mode every evening during this period, this notice is shared so that users may plan accordingly. Any users working in the portal should save their work prior to the 6:00 p.m. CPT start of the system maintenance window each day, as any unsaved information will be lost when the system is moved into maintenance mode. In the event that portal restoration is unexpectedly incomplete as of 8:00 p.m. CPT on a given evening, an update notice will be sent to Approved Vendors and Designees.
