Dear Community Solar Approved Vendors (AVs) and Designees,
Earlier this year, the Program Administrator successfully delivered a new Subscriber Management Portal feature, reflecting stakeholder input, that allows users to upload subscription data, edit and terminate subscriptions, manage subscribed and unsubscribed Disclosure Forms, and administer project permissions for both AVs and Designees.
The Program Administrator has recently released several new enhancements to the Portal feature, allowing AVs and Designees to:
- Edit individual subscriptions directly in the Portal.
- Report the history of a subscriber, including Subscription Size changes, terminations, and re-activations that occurred prior to the latest subscription record.
- Export all historical Subscription Timeline events related to activations, terminations, and Subscription Size changes for one or multiple projects.
Individual support for these enhancements is available during Program Administrator Office Hours, held biweekly on Wednesdays from 10:00 – 11:00 a.m. CPT. A Subscriber Management Training Guide, demo video, live Webinar recording, presentation slides, and Q&A, are also available on the Program website.
For additional questions, please contact the Program Administrator at [email protected].
Thank you!
Illinois Shines Program
[email protected]