Earlier this year, the Program implemented an “unbatching” process, that was approved in the 2024 Long-Term Plan, to assist stranded customers who have signed a contract with an AV (and/or a Designee) that goes out of business or is prevented from moving forward with the project for other reasons, such as disciplinary action. Since projects must be “batched” into groups before they are sent to the ICC for approval, individual projects remain in their “batches” for purposes of the REC Contract. The “unbatching” process allows AVs to “unbatch” projects after Commission approval in limited situations, as needed, to assist harmed customers. Traditionally, reassignment can only occur for an entire batch; however, the approved “unbatching” process allows a subset of projects in a batch to be reassigned, while following the normal reassignment process. For “unbatched” projects to be reassigned to a new AV, both the new and current AV must agree. While the “unbatching” process is ongoing and new Product Orders are generated and executed, the Program Administrator will request ICC approval of the Stranded Customer REC Adder amount. This process typically starts through the Consumer Protection Stranded Customer process. The Consumer Protection team would then alert the contracts team to the need for an assignment or “unbatching”.
