Consumer Protection Working Group – 4/5/24
The Agency and its Program Administrators for Illinois Shines and Illinois Solar for All hosted the April Consumer Protection Working Group meeting today, April 5, 2024. The notes from the Working Group will be published on the Program website, where meeting agendas for future meetings are also added. The Working Group meets the first Friday […]
Consumer Protection Working Group – 3/29/24
The Agency and its Program Administrators for Illinois Shines and Illinois Solar for All will host the next Consumer Protection Working Group meeting on April 5, 2024, at 10:00 a.m. CPT. The Working Group’s meeting agendas, Zoom links, and a participation interest form can be found on the Consumer Protection Working Group page on the […]
Annual Complaints Report Published
On February 29, 2024, the Agency filed the 2023 Annual Complaints Report. Under the Long-Term Plan, the Agency is required to file this report annually with the Illinois Commerce Commission to document the frequency and nature of complaints related both to Illinois Shines and Illinois Solar for All. The report also includes details of enforcement […]
Consumer Protection Working Group – 3/1/24
The Agency and its Program Administrators for Illinois Shines and Illinois Solar for All hosted the March Consumer Protection Working Group meeting today, March 1, 2024. The presentation and notes from the Working Group will be published on the on the Program website, where meeting agendas are also added. The Working Group meets the first […]
Consumer Protection Working Group – 2/23/24
The Agency and its Program Administrators for Illinois Shines and Illinois Solar for All will host the next Consumer Protection Working Group meeting on March 1, 2024, at 10:00 a.m. CPT. The Working Group’s meeting agendas, Zoom links, and a participation interest form can be found on the Consumer Protection Working Group page on the […]
Consumer Protection Working Group – 2/2/24
The Agency and its Program Administrators for Illinois Shines and Illinois Solar for All hosted the February Consumer Protection Working Group meeting today. The presentation and notes from the Working Group will be published on the on the Program website, where meeting agendas are also added. The Working Group meets the first Friday of each […]
Consumer Protection Working Group – 12/1/23
Consumer Protection Working Group – The Agency and its Program Administrators for Illinois Shines and Illinois Solar for All hosted the December Consumer Protection Working Group meeting today, December 1, 2023. The presentation and notes from the Working Group will be published on the CP Working Group page on the Program website. The Working Group […]
Guidance on Group A Distributed Generation Capacity and Waitlists
Each Program Year, Illinois Shines allocates incentives for a specific amount of capacity for new solar projects. The capacity for Distributed Generation, or on-site solar projects, in Group A has been fully depleted for the Program Year that runs from June 2023 through May 2024. Group A covers projects located in the Ameren service territory, […]
Consumer Satisfaction Survey
As previewed during the July 7, 2023, Consumer Protection Working Group, in the coming weeks, the Program Administrator will distribute its first Consumer Satisfaction Survey. The Program Administrator will issue this survey to a randomly selected group of Small Distributed Generation consumers whose projects were approved by the Illinois Commerce Commission in the past six […]
DG Project Look Up Tool
The Program website has restored a Project Look Up tool, enabling customers, AVs and Designees to view the status of DG projects submitted to the Program. The tool, which requires the entry of an Application ID, a Disclosure Form ID, or the customer email address, is available at the Program website’s Project Status page.