August 2025 Consumer Protection Working Group
The Agency and its Illinois Shines and Illinois Solar for All Program Administrators hosted the August Consumer Protection Working Group today. The agenda and today’s meeting notes will be published on the Program website, where agendas for meetings are also shared. The next Working Group meeting will be held on Friday, September 5, 2025, at 10:00 a.m. CPT. If you are interested in participating in the group and future […]
Illinois Shines Publishes 2025 Customer Satisfaction Survey Results and Analysis
The Illinois Power Agency (IPA) prioritizes educating consumers about the decision to go solar and provides resources to help consumers understand the substantial benefits of going solar with Illinois Shines, including potential financial incentives, rigorous consumer protections and more. Illinois Shines consumer protections help ensure Program participants have necessary information and safeguards for a positive […]
Illinois Shines Program Launches Escrow Process
The Illinois Power Agency and Illinois Shines Program Administrator are pleased to announce the launch of the escrow process, first outlined in the 2024 Long-Term Renewable Resources Plan. The escrow process may be used when an Approved Vendor fails to make promised pass-through payments to customers. Through the escrow process, Illinois Shines incentive payments will be made […]
IPA Issues Rationale Document Regarding Escrow Process
The Illinois Power Agency proposed the creation of an escrow process in Section 9.4.2.1.2 of the 2024 Long-Term Renewable Resources Procurement Plan (“2024 Long-Term Plan”). The escrow process will be used to ensure that customers who participate in IPA solar incentive programs and who have been promised a pass-through of the REC incentive payment in […]
Rationale Document for Escrow Process Published
In the 2024 Long-Term Renewable Resources Procurement Plan the Illinois Power Agency proposed the creation of an escrow process to ensure that customers who participate in IPA solar incentive programs and who have been promised a pass-through of the REC incentive payment in fact receive the payment. The Agency conducted an additional stakeholder process in Fall 2024 and published this rationale document to […]
June 2025 Consumer Protection Working Group
The Agency and its Illinois Shines and Illinois Solar for All Program Administrators hosted the June Consumer Protection Working Group meeting today. The notes from the Working Group will be published on the Program website, where agendas for meetings are also shared. The next Working Group meeting will be held on Friday, August 1, 2025, at 10:00 a.m. CPT. […]
Illinois Power Agency and Illinois Shines Launch Solar Restitution Program to Support Customers
The Illinois Power Agency and Illinois Shines Program Administrator are excited to announce the launch of the Solar Restitution Program (“SRP”). The SRP, which is designed to provide economic compensation to customers harmed through their participation in Illinois Shines or Illinois Solar for All, was first outlined in the 2024 Long-Term Renewable Resources Procurement Plan […]
Rationale Document for Solar Restitution Program Published
In the 2024 Long-Term Renewable Resources Procurement Plan (“2024 Long-Term Plan”), the Illinois Power Agency (“IPA” or “Agency”) proposed the creation of a solar restitution program (“Solar Restitution Program”) for customers harmed through their participation in Illinois Shines or Illinois Solar for All. Following a stakeholder feedback request it issued on September 16, 2024, the […]
Rationale Document for Solar Restitution Program (Illinois Shines and Illinois Solar for All)
In the 2024 Long-Term Renewable Resources Procurement Plan (“2024 Long-Term Plan”), the Illinois Power Agency (“IPA” or “Agency”) proposed the creation of a solar restitution program (“Solar Restitution Program”) for customers harmed through their participation in Illinois Shines or Illinois Solar for All. The Agency issued a stakeholder feedback request on September 16, 2024, and has […]
April 2025 Consumer Protection Working Group
The Agency and its Illinois Shines and Illinois Solar for All Program Administrators hosted the April Consumer Protection Working Group meeting today. The notes from the Working Group will be published on the Program website, where agendas for meetings are also shared. The next Working Group meeting will be held on Friday, May 2, 2025, at […]