Application Tips and Tricks – Timely Responses to Need Info Requests Emails

When a Need Info request is issued, timely response to the Program Administrator is required. A tip for AVs is to search email inboxes for “needs more information” to quickly find requests for information related to applications placed in Need Info status. AVs may request clarifications as needed, or to initiate dialog to work through […]

Changes to Need Info Requests for Sub-Optimal Systems  

Going forward, the Program will no longer issue Need Info requests for project applications with sub-optimal systems. However, existing Need Info requests sent to Approved Vendors for sub-optimal system must still be addressed before the project application can move forward. The Program is evaluating application data collected in the last six months on sub-optimal systems and will release further […]

Updates to use of ‘Unavailability of Net Metering Customer Acknowledgment’ Form 

The January launch of the updated Disclosure Forms eliminated the need for new customers to sign an ‘Unavailability of Net Metering Customer Acknowledgment’ form in situations where it was previously required.   Please note that customers who signed an older version of the Disclosure Form (generated prior to January 7, 2025) must still complete an ‘Unavailability of Net Metering […]

Photographs to Evidence Module Count for Large DG Projects

Large DG project applications must include photographs providing evidence of module count that matches data submitted in application fields. An inability by the Program Administrator to verify the module count via photographs can delay application review and result in a Need Info request that can delay project approval. Tips for submitting photographs that allow for […]

Power Purchase Agreement (“PPA”) Rates

Avoid application delays by confirming Power Purchase Agreement (“PPA”) rates are below ¢50/kWh on Disclosure Forms. Inaccurate entries may result in a Need Info request that will delay application review. 

Application Tips and Tricks – Outstanding Need Info Requests

The Program Administrator publishes Tips and Tricks to help support stakeholders in avoiding project applications from resulting in a Need Info request and delaying their review and approval.  To find applications that have Need Info requests:  Once the Program receives the required information to resolve the Need Info request the Program Administrator can resume application […]