Program Help Guides and Application Tips
This page includes Program Help Guides and Application Tips and Tricks designed to help Vendors and their Designees successfully participate in Illinois Shines. Click on a topic to view a resource, which include PDFs and videos. This page and these materials are revised as Program systems, processes, and the Program portal are updated.
These materials are designed to support all participating entities, regardless of project category that they participate in.
For additional reference, interested entities may wish to review the Presentation Recordings and slide decks from the 2023-24 Program Year Mentorship Pilot Program which cover a range of topics including Program overview, REC contracting, project applications, ongoing Program requirements, Marketing best practices and consumer protection, and more.
| Topic | Last updated |
|---|---|
| Approved Vendor Program Requirements – Annual Checklist | October 31, 2024 |
| Prevailing Wage Requirements | June 14, 2024 |
| Prevailing Wage Walkthrough Video | May 29, 2025 |
| Distributed Generation Project Application Checklist | July 31, 2024 |
| Acceptable Formats for Part II CoC/PTO Documents | August 8, 2024 |
| Traditional Community Solar Part I Application Example | October 17, 2024 |
| How to Determine if Electricity Customer Receives Competitive or Non-Competitive Service | November 8, 2024 |
Disclosure Forms are an important consumer education tool that customers can use to understand key project information and to compare offers. In addition to these materials, the Disclosure Form Deep Dive tool is a helpful resource solar vendors may wish to review.
These resources support use of the Program portal
| Topic | Last updated |
|---|---|
| How to Reset Your Password | September 27, 2022 |
| Portal Overview | July 1, 2025 |
| Topic | Last updated |
|---|---|
| Part I Applications (DG and CS) | March 31, 2025 |
| Part II Applications (DG and CS) | March 31, 2025 |
| Batching | March 31, 2025 |
| Topic | Last Updated |
|---|---|
| Annual Report Guide | May 29, 2025 |
| REC Performance Evaluation | April 17, 2025 |
| REC Performance Calculation Evaluation Walkthrough Video | May 16, 2025 |
| Community Solar Parameters Evaluation Walkthrough Video | May 7, 2025 |
| Annual Report and REC Performance Evaluation Walkthrough | May 16, 2025 |
| Community Solar System Parameters Evaluation (Annual Subscriber Evaluation) | April 17, 2025 |
| Collateral and Performance Assurance | February 26, 2026 |
| Assignment of Product Order or Entire REC Contracts | January 27, 2026 |
| 15 Year REC Delivery Contract – Community Solar Subscriber Verification Overview & Timeline | April 17, 2025 |
| 20 Year REC Delivery Contract – Community Solar Subscriber Verification Overview & Timeline | February 27, 2026 |
Application Tips & Tricks Blog
Application Tips and Tricks – Ensure Array Details Match Between Project Application and Site Maps
For Part I Small DG project applications, Approved Vendors should ensure that specific array details match between application response submissions and information provided via site maps, including information on azimuth, tilt, and number of modules. Non-matching information between application responses and site maps can lead to a Need Info request,
Application Tips and Tricks – Proof of Property Tax Exemptions for House of Worship Required for Prevailing Wage Exemption
As noted in Section 5.F of the Program Guidebook, effective for Program Year 2025-26, in order for a house of worship to be considered exempt from Prevailing Wage, the project application must demonstrate proof of exemption from property tax pursuant to Section 15-40 of the Property Tax Code. Sales tax
Application Tips and Tricks – Program Administrator Updates on Available Capacity Following Project Withdrawals/Removals
The Program Administrator follows a protocol regarding the withdrawal/removal of project applications, requiring formal confirmation from the Approved Vendor including AVs who are currently suspended from the Program. As application withdrawals/removals impact available capacity and the review and approval of other project applications, Approved Vendors are understandably interested in capacity
Application Tips and Tricks – Part I Section 1 Project Location address
Application Tips and Tricks – Timely Responses to Need Info Requests Emails
When a Need Info request is issued, timely response to the Program Administrator is required. A tip for AVs is to search email inboxes for “needs more information” to quickly find requests for information related to applications placed in Need Info status. AVs may request clarifications as needed, or to
Changes to Need Info Requests for Sub-Optimal Systems
Going forward, the Program will no longer issue Need Info requests for project applications with sub-optimal systems. However, existing Need Info requests sent to Approved Vendors for sub-optimal system must still be addressed before the project application can move forward. The Program is evaluating application data collected in the last
For assistance within specific project categories, contact the dedicated Sector Strategist, listed here, or the Program Administrator team at [email protected]
Small Distributed Generation
Kaitlin Hogan, at [email protected]
Large Distributed Generation
Stellan Roberts, at [email protected]
Community Solar (TCS & CDCS)
Jess Blue, at [email protected]
Public Schools
Brian Keller, [email protected]
Equity Eligible Contractor
Conner Rettig, at [email protected]