Program Help Guides and Application Tips

This page includes Program Help Guides and Application Tips and Tricks designed to help Vendors and their Designees successfully participate in  Illinois Shines. Click on a topic to view a resource, which include PDFs and videos. This page and these materials are revised as Program systems, processes, and the Program portal are updated.

These materials are designed to support all participating entities, regardless of project category that they participate in.  

For additional reference, interested entities may wish to review the Presentation Recordings and slide decks from the 2023-24 Program Year Mentorship Pilot Program which cover a range of topics including Program overview, REC contracting, project applications, ongoing Program requirements, Marketing best practices and consumer protection, and more. 

Disclosure Forms are an important consumer education tool that customers can use to understand key project information and to compare offers. In addition to these materials, the Disclosure Form Deep Dive tool is a helpful resource solar vendors may wish to review.

Topic Last updated
Creating Disclosure Forms in the Portal Between 10/15/24 and 12/31/24 (PDF) October 3, 2024
All Disclosure Forms — CSV Upload Guide (PDF) May 30, 2023
Errors in Filling Out Distributed Generation Disclosure Forms Walkthrough (Video) March 18, 2024
Manage Your Disclosure Forms (PDF) March 31, 2025
Distributed Generation Lease Walkthroughs
DG Lease Disclosure Form Walkthrough (PDF) May 30, 2023
DG Lease Disclosure Form Walkthrough (Video) May 31, 2023
Distributed Generation Purchase Walkthroughs
DG Project Purchase Disclosure Form Walkthrough (PDF) May 30, 2023
DG Project Purchase Disclosure Form Walkthrough (Video) May 18, 2023
Distributed Generation Power Purchase Agreement Walkthroughs
DG Power Purchase Agreement Disclosure Form Walkthrough (PDF) May 30, 2023
DG Power Purchase Agreement Disclosure Form Walkthrough (Video) May 31, 2023
Community Solar Disclosure Form Walkthroughs
Community Solar Disclosure Form Walkthrough (PDF) May 30, 2023
Community Solar Disclosure Form Walkthrough (Video) May 18, 2023

These resources support use of the Program portal  

TopicLast updated
How to Reset Your PasswordSeptember 27, 2022
Portal OverviewJuly 1, 2025
TopicLast updated
Part I Applications (DG and CS)March 31, 2025
Part II Applications (DG and CS)March 31, 2025
BatchingMarch 31, 2025

Application Tips & Tricks Blog

Updates to use of ‘Unavailability of Net Metering Customer Acknowledgment’ Form 

The January launch of the updated Disclosure Forms eliminated the need for new customers to sign an ‘Unavailability of Net Metering Customer Acknowledgment’ form in situations where it was previously required. Please note that customers who signed an older version of the Disclosure Form (generated prior to January 7, 2025)

Photographs to Evidence Module Count for Large DG Projects

Large DG project applications must include photographs providing evidence of module count that matches data submitted in application fields. An inability by the Program Administrator to verify the module count via photographs can delay application review and result in a Need Info request that can delay project approval. Tips for

Power Purchase Agreement (“PPA”) Rates

Avoid application delays by confirming Power Purchase Agreement (“PPA”) rates are below ¢50/kWh on Disclosure Forms. Inaccurate entries may result in a Need Info request that will delay application review.

Application Tips and Tricks – Power Purchase Agreement (“PPA”) Rates

The Program Administrator publishes Tips and Tricks to help support stakeholders in avoiding project applications from resulting in a Need Info request and delaying their review and approval. 

Application Tips and Tricks – Outstanding Need Info Requests

The Program Administrator publishes Tips and Tricks to help support stakeholders in avoiding project applications from resulting in a Need Info request and delaying their review and approval.  To find applications that have Need Info requests:  Once the Program receives the required information to resolve the Need Info request the

Application Tips and Tricks – Discrepancies on project location addresses between application and Disclosure Form

The Program Administrator publishes Tips and Tricks to help support stakeholders in avoiding project applications from resulting in a Need Info request and delaying their review and approval. 

For assistance within specific project categories, contact the dedicated Sector Strategist, listed here, or the Program Administrator team at [email protected]

Small Distributed Generation

Kaitlin Hogan, at [email protected]

Large Distributed Generation

Stellan Roberts, at [email protected] 

Community Solar (TCS & CDCS)

Jess Blue, at [email protected] 

Public Schools

Brian Keller, [email protected]

Equity Eligible Contractor

Conner Rettig, at [email protected]