Program Help Guides and Application Tips

This page includes Program Help Guides and Application Tips and Tricks designed to help Vendors and their Designees successfully participate in  Illinois Shines. Click on a topic to view a resource, which include PDFs and videos. This page and these materials are revised as Program systems, processes, and the Program portal are updated.

These materials are designed to support all participating entities, regardless of project category that they participate in.  

For additional reference, interested entities may wish to review the Presentation Recordings and slide decks from the 2023-24 Program Year Mentorship Pilot Program which cover a range of topics including Program overview, REC contracting, project applications, ongoing Program requirements, Marketing best practices and consumer protection, and more. 

Disclosure Forms are an important consumer education tool that customers can use to understand key project information and to compare offers. In addition to these materials, the Disclosure Form Deep Dive tool is a helpful resource solar vendors may wish to review.

These resources support use of the Program portal  

TopicLast updated
How to Reset Your PasswordSeptember 27, 2022
Portal OverviewJuly 1, 2025
TopicLast updated
Part I Applications (DG and CS)March 31, 2025
Part II Applications (DG and CS)March 31, 2025
BatchingMarch 31, 2025

Application Tips & Tricks Blog

Application Tips and Tricks – AVs are encouraged to review their subcontractor’s Certified Transcripts of Payroll (“CTPs”) prior to submitting a Part II application

The Program Administrator publishes Tips and Tricks to help support stakeholders in avoiding project applications from resulting in a Need Info request and delaying their review and approval. 

Application Tips and Tricks – Required Meter Photo

The Program Administrator publishes Tips and Tricks to help support stakeholders in avoiding project applications from resulting in a Need Info request and delaying their review and approval. 

Application Tips and Tricks – Need Info Requests

The Program Administrator publishes Tips and Tricks to help support stakeholders in avoiding project applications from resulting in a Need Info request and delaying their review and approval. 

Application Tips and Tricks – Expansions

The Program Administrator publishes Tips and Tricks to help support stakeholders in avoiding project applications from resulting in a Need Info request and delaying their review and approval. 

Application Tips and Tricks – Need Info Emails

The Program Administrator publishes Tips and Tricks to help support stakeholders in avoiding project applications from resulting in a Need Info request and delaying their review and approval. 

Application Tips and Tricks – ICC Docket Number

The Program Administrator publishes Tips and Tricks to help support stakeholders in avoiding project applications from resulting in a Need Info request and delaying their review and approval. 

For assistance within specific project categories, contact the dedicated Sector Strategist, listed here, or the Program Administrator team at [email protected]

Small Distributed Generation

Kaitlin Hogan, at [email protected]

Large Distributed Generation

Stellan Roberts, at [email protected] 

Community Solar (TCS & CDCS)

Jess Blue, at [email protected] 

Public Schools

Brian Keller, [email protected]

Equity Eligible Contractor

Conner Rettig, at [email protected]