Program Help Guides and Application Tips

This page includes Program Help Guides and Application Tips and Tricks designed to help Vendors and their Designees successfully participate in  Illinois Shines. Click on a topic to view a resource, which include PDFs and videos. This page and these materials are revised as Program systems, processes, and the Program portal are updated.

These materials are designed to support all participating entities, regardless of project category that they participate in.  

For additional reference, interested entities may wish to review the Presentation Recordings and slide decks from the 2023-24 Program Year Mentorship Pilot Program which cover a range of topics including Program overview, REC contracting, project applications, ongoing Program requirements, Marketing best practices and consumer protection, and more. 

Disclosure Forms are an important consumer education tool that customers can use to understand key project information and to compare offers. In addition to these materials, the Disclosure Form Deep Dive tool is a helpful resource solar vendors may wish to review.

These resources support use of the Program portal  

TopicLast updated
How to Reset Your PasswordSeptember 27, 2022
Portal OverviewJuly 1, 2025
TopicLast updated
Part I Applications (DG and CS)March 31, 2025
Part II Applications (DG and CS)March 31, 2025
BatchingMarch 31, 2025

Application Tips & Tricks Blog

Reminder: AVs must ensure applications are brought into compliance with new Program Year requirements

As a reminder, any applications that were not batched in Program Year 2025-26 have been moved back into In Progress status. These applications will not be processed until the AV has brought the application into compliance with Program Year 2026-27 requirements, resubmitted, and batched the application.

Application Tips & Tricks – Ways to Prevent Need Info Request Resulting in Application Delays

Applications Noting Microinverters or “N/A” in Place of the Solar Production Meter Will Face Need Info Request Delays

The Program Administrator has observed an uptick in metering Need Info requests due to a pattern of microinverters being listed as the meter in Part II Section 4 Equipment Details. For example, Enphase IQ8PLUS-72-M-US microinverters are not designed to track solar production. Applications noting microinverters or “N/A” in place of

Application Tips & Tricks – May 1

Respond to Need Info Requests Quickly to Maximize the Opportunity for Verification Before May 14 DeadlineThe Program Administrator has received a surge of Part I applications in the last few weeks as AVs strive to get their projects ICC approved in this Program Year and contracted on the 2024 REC

Application Tips & Tricks – April 24

Add Comments to the Application Overview to Help Prevent Need Info Requests. Overview comments may be used to explain changes, relationships, and discrepancies and limit Need Info requests that can delay application review and approval. Examples include: 

Add Comments to the Application Overview to Help Prevent Need Info Requests

Overview comments may be used to explain changes, relationships, and discrepancies and limit Need Info requests that can delay application review and approval. Examples include:  Explaining why the address on supporting documents is different from the address on the DF and application, e.g., “The address at 1234 Main St. is the correct physical address,

For assistance within specific project categories, contact the dedicated Sector Strategist, listed here, or the Program Administrator team at [email protected]

Small Distributed Generation

Kaitlin Hogan, at [email protected]

Large Distributed Generation

Stellan Roberts, at [email protected] 

Community Solar (TCS & CDCS)

Jess Blue, at [email protected] 

Public Schools

Brian Keller, [email protected]

Equity Eligible Contractor

Conner Rettig, at [email protected]